FAQs
What is IPTV?
Internet Protocol television (IPTV) is the delivery of television content using signals based on the logical Internet protocol (IP), rather than through traditional terrestrial, satellite signal, and cable television formats.
What is the minimum internet speed needed?
For the channels in HD and/or FHD format to play without buffering issues up to 20 MBs is required. The servers are located in Europe, so if you are in a different continent you may need a faster speed because some is lost in intercontinental connections. If you are not sure it is suggested to try a 1 day trial subscription to test it.
How many device can I connect to each subscription?
Multiple connections are not allowed. You can have the subscription installed on more than one device but you can only connect one device at the time. If you need to connect with more than one device at the same time you will need a subscription for each device.
NOTE: MAG devices are not suggested anymore as they cause security issues and put your subscription at risk. If you still want to use a MAG box (at your own risk) you will ONLY be able to access the service through the MAG box and no other devices.
What devices are compatible with the service?
Supported Systems are:
Smart TVs Samsung, LG or Full Android System – Android devices – iOS devices – Amazon devices – Enigma 2 devices – PC/Mac – M3U
MAG BOX 2xx series and 3xx series are still supported but not suggested anymore for security reasons, as they put the subscription at risk of being hacked
When will I receive the subscription after payment?
The payment process will take about 1~24 hours. Usually within 2 hours. Please be patient after your purchase, our support team will contact you after the payment is received. Orders made after 9:00 pm (GMT) will be processed the next day, when support team are online again.
Does the service works in every country?
Yes the service works everywhere in the world (a part from China and Iran).